Four Seasons Hotel Seoul

The reception is very respectful. The room was clean, tidy and convenient. Big wardrobe in the room. All dishes in the room were clean. Great system of in-room dining where you make order via an iPad installed in the room. Also very quick. All meals are very delicious. The location is also very nice. Please keep up the great work!

The bedroom was huge, well equipped and unlike some Japanese hotels we were able to unpack! The washing (we were part way through a month’s travelling) took just two hours. This hotel is walking distance to Tokyo’s main station and the Ginza shopping and restaurant district. The staff were very helpful and even helped us with our Bullet Train tickets to Kanazawa.

Location and room

Our family, including my son, recently stayed at the Four Seasons Hotel in Seoul. From the moment we booked our room, we experienced the hotel's heartfelt service. Even before our arrival, the concierge helped us reserve a restaurant. When we checked in, the front desk staff presented my son with an adorable stuffed dog. Upon entering our room, we found my son's name and our check-in date written in colorful paint on the window, along with a delicious assortment of macarons. Each time we went out, the staff courteously called taxis for us. The breakfasts were delightful, and the unique chocolate fountain was a special treat. Overall, I would recommend the Four Seasons Hotel to everyone, and I definitely look forward to staying there again.

Top-notch service, great room, and excellent location. All the staff could speak English (the front desk people fluently, the housekeeping staff at least at a basic level). The staff were extremely well-trained, they were attentive, quick to respond, and always helpful. When I pressed the "make up room" button, whenever I returned the room was made up, even if I was only gone for a couple of hours. The concierge and bell service were always helpful in getting a taxi, even on one day that saw a sudden cold snap and when taxis were hard to come by: one doorman asked if I would mind paying a little more for a larger taxi (a minivan), and when I said I wouldn't mind under the circumstances, he called one on his own cellphone, asked us to wait in the warm lobby, and within 5 minutes he came in to tell us that our taxi was here. Although we didn't have any particularly unusual requests, everything we asked for was done quickly, cheerfully and efficiently. The room had a great view of downtown Seoul, and was very quiet - I don't know if there was just no-one in the room beside and across from us, or if the sound insulation was just very good, but I wasn't bothered by noise in the whole week that we stayed there. I asked for a quiet room with a nice view, and they put us on the 29th (top) floor. The location of the hotel, for me, was ideal. It's close (5-10 minutes' easy walk) to the main palaces, metro stations, the main shopping and food areas (Lotte Department Store, Myeongdong food street, Insadong art district), and yet has enough cute little side streets surrounding it, where you can get your fill of authentic Korean food as the locals eat.